Category: Uncategorized

In order to update be able to update your license after the site has been migrated to live, you need to manually update the plugin to the latest version, and then reactivate the license on the live site:

1. Open the live site and navigate to WP Dashboard -> Plugins;
2. Locate WPBakery Page Builder and click the ‘Update now’ link;
3. Once the update is complete, you will see a message confirming that the plugin has been updated;
4. Click on the ‘Activate’ link.

Once the license has been reactivated, future updates should be able to be performed as auto-updates (with an active support tenure).

If you continue to experience difficulty, please reach out to our support team for assistance at support.wpbakery.com.

If you purchase a direct license for WPBakery Page Builder there are following benefits you receive:

• Access official customer support (opening support tickets are available only for direct license owners).
• Update WPBakery Page Builder directly from WPBakery (no need to wait – get instant updates).
• Access to Template Library: Downloadable layout templates with professional templates updated regularly.
• Use WPBakery Page Builder with any theme (not just the one that got WPBakery Page Builder bundled).
• Manage your licenses at Client Portal.
• Access to WPBakery AI feature.
• Typography Management.
• Support your beloved page builder plugin for rapid development.

You can purchase WPBakery Page Builder license here.

Some benefits provided in the list require ongoing maintenance, human resources, and involvement of third-party cloud services.
Hence to provide uninterrupted and high-quality services, we limit access to those cloud-related solutions to license owners with active support.

The WPBakery Page Builder relies on the default WordPress content area, typically provided by the the_content() function in the theme template.
If a theme or a third-party page builder overrides the default WordPress theme template and removes the default content area, then in such cases, you may encounter the following message in the page builder interface:

This page can not be edited with WPBakery since it is missing a WordPress default content area.

In such cases, you can troubleshoot the issue by backing up your site and then deactivating the plugins one by one, while switching to a default theme like ‘Twenty Twenty-four,’ keeping WPBakery Page Builder active. This process will help in identifying if a particular plugin or theme is causing the issue.

Once the source is identified, you can contact the respective developer of the theme or plugin for guidance on how to prevent this issue.

If this doesn’t resolve the problem, there may be a server misconfiguration related to your permalink structure. To check, switch to the default ‘Plain’ permalink structure in Settings > Permalinks from the WordPress dashboard. If this resolves the issue, ensure that your .htaccess file has write access or investigate other server misconfigurations related to permalinks.