Return policy
We are in general easy to work with when it comes to returns. If you don’t like your purchase, you can send it back within 30 days.
If the item doesn’t fit, please call us first because aftermarket seats can cause some issues that require an easy fix. We will walk you through over the phone. If you need to send it back, we will send you a return label and once we have received the item, we will issue your refund.
If you don’t like the item when you first receive it, please don’t try to install it send it back to:
Captain Itch, 2031 Foster Circle, Cookeville, TN 38501
Shipping will be on you. We only send return labels, if the item doesn’t fit. Remember that we are not a retail store and make each item specifically according to your specifications. If you measured wrong and therefore the item does not fit, we cannot take it back. So please be thorough when measuring. Sometimes a string works best to measure curved surfaces like a fender and then hold it next to a tape to get the correct number.
However, if you are not sure about a color, please ask for color samples and we will send them out before you order.
Every case is different and we recommend to call us first before you send the item back. It will be hassle free, because we don’t want you have an item from us in your garage that didn’t fit or you don’t like because every time you look at it, you will be mad at us. That’s not good advertising. We will bend over backwards to make it right.
Isabel or Morgan are here to help. Just call 931-653-4117 for any assistance.
Now that you know about our Refunds – Returns – Exchanges, just go here to browse our items. We have an awesome Facebook, Instagram and Tiktok community. Please follow us for updates.